At NuitFolds, we value clear and reliable communication with our customers. Whether you have a question about our products, need assistance with an order, or require information about our policies, our support team is here to help.
Customer Support
For all inquiries, please contact us by email at [email protected]. Our team aims to respond to all messages within 1–2 business days. To help us assist you efficiently, please include your order number (if applicable) and a detailed description of your request.
Mailing Address
Company Name：JUWAN (HK) LIMITED
Company Address：FLAT/RM B 12/F LUK HOP INDUSTRIAL BUILDING 8 LUK HOP STREET SAN PO KONG KL
Business Hours
Our customer support team operates Monday through Friday, 9:00 AM to 5:00 PM Eastern Time (ET), excluding public holidays. Messages received outside these hours will be addressed on the next business day.
Order & Product Inquiries
If you have questions regarding sizing, materials, or availability of our Top, Skirt, or Pants & Trousers collections, please reach out to us by email. For order-related matters, including shipping, returns, or exchanges, kindly reference your order confirmation details so we can assist you promptly.
Wholesale & Partnership Inquiries
For business-to-business inquiries, please email us at [email protected] with the subject line "Wholesale Inquiry." Include your company name, location, and a brief overview of your proposal, and our team will follow up with you accordingly.
We appreciate your interest in NuitFolds and look forward to assisting you.